Newsletter Policy

Newsletter Policy

Last updated: December 2025

1. Newsletter Subscription

By subscribing to the BITORA Solution newsletter, you consent to receive regular email communications from us about our services, industry news, and exclusive offers.

2. What You'll Receive

Our newsletter may include:

• Company news and announcements
• New service offerings and features
• Industry insights and technology trends
• Case studies and success stories
• Exclusive promotions and special offers
• Event invitations and webinars

3. Subscription Process

Double Opt-In:

When you subscribe, we use a double opt-in process:

1. You submit your email address through our subscription form
2. You receive a confirmation email with a verification link
3. You click the link to confirm your subscription
4. Your subscription is activated

This ensures that only you can subscribe your email address to our newsletter.

4. Data We Collect

For newsletter purposes, we collect:

• Your email address
• Subscription date and time
• Email engagement data (opens, clicks)
• Preferences (if you customize your subscription)

5. How We Use Your Data

Newsletter subscriber data is used exclusively to:

• Send you requested newsletter content
• Improve our email content and timing
• Segment audiences for more relevant content
• Comply with anti-spam regulations

We will never:

• Sell or rent your email address to third parties
• Send you unsolicited commercial emails
• Share your data without consent

6. Email Frequency

We typically send newsletters:

• Monthly updates (regular newsletter)
• Occasional special announcements
• Event invitations (as applicable)

You can adjust your email preferences or frequency at any time.

7. Unsubscribe Rights

You can unsubscribe at any time through:

• Unsubscribe Link: Every email contains an unsubscribe link at the bottom
• Unsubscribe Page: Visit our dedicated unsubscribe page
• Email Request: Send an email to unsubscribe@bitora.dev
• Direct Contact: Contact us at contact@bitora.dev

Once you unsubscribe:

• We will process your request within 48 hours
• You will receive a confirmation email
• Your email will be removed from our mailing list
• You will no longer receive promotional emails (transactional emails for active services may still be sent)

8. Data Retention

We retain newsletter subscriber data:

• While you remain subscribed
• For up to 1 year after unsubscription (for compliance and analytics)
• Longer if required by law

9. Third-Party Services

We may use third-party email service providers (such as Mailchimp, SendGrid) to manage our newsletter. These providers are contractually obligated to protect your data and use it only for sending our newsletters.

10. Email Tracking

Our newsletters may include tracking pixels to measure:

• Email open rates
• Link click-through rates
• Device and email client information

This data helps us improve content relevance and quality. You can disable tracking by adjusting your email client settings.

11. Anti-Spam Compliance

We comply with:

• GDPR (General Data Protection Regulation)
• CAN-SPAM Act
• CASL (Canada's Anti-Spam Legislation)
• Other applicable anti-spam laws

12. Updates to This Policy

We may update this Newsletter Policy periodically. Significant changes will be communicated to subscribers via email.

13. Contact Us

For questions about our newsletter or to manage your subscription:

Email: newsletter@bitora.dev
Unsubscribe: unsubscribe@bitora.dev
General Inquiries: contact@bitora.dev

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